1Red Live Poker FAQ: Tables, Rules, Bonuses and Withdrawals
Players new to casino poker at 1Red tend to ask the same questions: how it differs from a poker room, which table to start at, how bonuses and payouts work. Here are the answers; live chat is open 24/7 for anything else.
Want to see a table first?
Visit 1RedThe basics
Is this the same as playing in a poker room?
No. In a poker room you compete with other players for a pot; at 1Red's live tables you play only against the dealer, and fixed pay tables decide what you win.
Do I need to bluff or read opponents?
No, there are no opponents. Your decisions are about your own hand against the dealer's.
Are the cards real?
Yes, a professional croupier deals every hand on camera, streamed in HD around the clock.
Which hand rankings are used?
Standard poker rankings, from high card up to royal flush.
The four games
Which poker games are available?
Casino Hold'em, Ultimate Texas Hold'em, Three Card Poker and Caribbean Stud Poker, all from Evolution. See our live poker page.
Which one should a beginner try first?
Three Card Poker: three cards each, a single decision and rounds that finish in seconds.
What is special about Ultimate Texas Hold'em?
You can raise before the flop, on the turn or at the river, and the earlier the raise, the larger it can be — up to four times the Ante pre-flop.
How does the Caribbean Stud jackpot work?
It is progressive: it grows until a royal flush wins the whole pool.
Are side bets compulsory?
No. Pair Plus, the Ante bonus and the jackpot are all optional.
Availability
Can I play from my country?
Check the restricted countries in 1Red's Terms and Conditions and your local law.
Account and login
How do I create an account?
Two short steps on 1red.com plus e-mail confirmation. See our registration page.
I can't sign in — what should I do?
Reset your password with "Forgot Your Password?" or see our login page.
Documents
When do I have to verify my identity?
Before your first withdrawal and once deposits exceed €2,000. The check takes up to 24 hours, and you can keep playing meanwhile, with deposits limited to €500 in total.
Bonuses
Can I use the welcome bonus at the poker tables?
Yes, but live poker counts only 5% towards the x40 wagering. The package itself is 225% up to €11,500 + 225 free spins over three deposits; terms apply, 18+.
Which offer is best for poker players?
Cashback, with x3 wagering on real-money losses. See our bonuses page.
Your first deposit unlocks the package.
Get 100% up to €10,000 + 100 free spinsx40 wagering, terms apply, 18+.
Deposits and withdrawals
Can I deposit in crypto?
Yes, twelve coins including BTC, ETH, USDT and LTC, as well as bank cards and e-wallets, from €20.
How long does a withdrawal take?
It depends on verification, the method and review; Bank Transfer takes up to 10 banking days in principle. See our payments page.
Mobile play
Can I play live poker on a phone?
Yes, through the 1RED Casino web app or a mobile browser. See our app page.
Support and self-exclusion
How do I contact support?
Live chat 24/7 or [email protected]. See our contact page.
How can I take a break?
Ask for self-exclusion by e-mail from your registered address. See our responsible gambling page.
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